In the hundreds of presentations I’ve done, the subject of social media ALWAYS comes up. And the #1 comment that people make about it?
“I spend way too much time on social media, but I’m not getting any clients from of it.”
Tied for the #2 most frequent comment is, “but everyone says you have to do it” and, “I know I’m missing out if I don’t do it.”
They assume they’re doing it wrong and/or not doing enough.
Let’s cut to the chase here, shall we? If you have a service-based business and you’re not getting clients from social media…
YES, you’re probably using social media the wrong way, and…
NO, doing more is not what you need.
Below are simple steps to take, but here’s the deal: if you truly want to free yourself from stress and frustration, you MUST commit time to stepping away from the busy-ness of your business so you can actually reflect and think it through without interruption.
1. Realize where your leads come from. Consider two things as you reflect on this:
- Look at your past clients. And to be crystal clear, “clients” are defined as people who have PAID to work with you. What marketing actions did you take that brought them to your door?
- Look at what works in your industry to generate leads. And you have to dig a bit deeper than scrolling through LinkedIn, Instagram or TikTok to get the truth about this. What you see on social media and what is actually building businesses are often VERY different things.
2. Reprioritize social media. The lead generation strategies that you identified in #1 above? Get very specific about what those actions are, and then instead of putting endless Canva designing in your calendar, put the actions that have a proven track record of generating clients into your calendar first.
3. Redefine social media’s role. Don’t throw away social media completely, but instead put it in its proper place. For the majority* of service-based businesses, social media plays a supporting role to strategies like referrals and speaking. A professional, on-brand post once a week is usually plenty.
4. Repeat steps 1-3 quarterly. It’s easy to get sucked into old habits as you build new ones, or be lured by a bright shiny sales pitch that gets you off track.
There is no one-size-fits-all solution, of course, but I hope that this evaluation lowers your stress level about social media!
* I’d estimate this is true for 9 out of 10 service-based businesses, and 9.9 out of 10 for coaches and consultants. 😊
Kelley Sauber says
Just when I feel like I’m spiraling, Mary has wise words to stop the spin.
Mary Cravets says
And if there’s one thing that can make us spin out, it’s social media! Glad to help!